As you have probably gathered from reading my other articles, I am a firm believer in planning for success. Whether it is operational excellence, de-branding

“You can’t manage what you don’t measure.” Key Performance Indicators (KPIs) are a vital resource to managing your business. Each selected KPI can be your

It is time to create a stir. Some excitement. Some passion. Go ahead, pound your chest a bit. It is time to make yourself known. It’s

Real estate site selection can be a complex web of evaluating store attributes within a potential store trade area.  The process utilizes both a science and

We select our store locations. We select our staff. We select the merchandise to carry; and along those lines, we select our vendors. Selecting the

We have all experienced it. The dreaded process of spending hours upon hours creating a strategic business plan that maps out the goals of the

Public relations can often be overlooked as a powerful tool in communicating your store and its brand throughout the community. Whether you are creating news,

There comes a time in every multi-unit retailer’s business cycle that they want to launch a new product that requires a reconfiguration to their store.

It was the situation that everyone dreads. Out of the blue, the anxiety-filled request was made – the CEO had summoned me to his office.

Recently, I had a terrific session with one of my clients on business planning. I have written articles before on the importance of business planning,