The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multiunit operators.

Gray Cat Unleashed Episode 13: Multi-Unit Operations

Jan 14, 2025
 

Every retail operator starts with that first, single store.  They hone their operational skills; develop a “how-to-go-to-market” strategy; and hopefully find success for years to come. 

Then they get the itch.  What if they could replicate this success in a second location?  A third? Or more?  How do they make that happen and what are the key elements to consider making that leap? 

This course will walk you through how to help identify the attributes for success.   Being able to expand your store network depends on the competence, capabilities, and commitment of field managers as they embody the brand through their actions, oversee daily operations, and implement new initiatives. 

John Matthews, President & CEO, Gray Cat Enterprises, Inc.

John Matthews is the Founder and President of Gray Cat Enterprises, Inc. a Raleigh, NC-based management consulting company. Gray Cat specializes in strategic project management and consulting for multi-unit operations; interim executive management; and strategic planning. Mr. Matthews has over 30 years of senior-level executive experience in the retail industry, involving three dynamic multi-unit companies. Mr. Matthews experience includes President of Jimmy John's Gourmet Sandwiches; Vice President of Marketing, Merchandising, Corporate Communications, Facilities and Real Estate for Clark Retail Enterprises/White Hen Pantry; and National Marketing Director at Little Caesar's Pizza! Pizza!