The Gray Cat Blog

A comprehensive collection of blogs designed to assist small business owners and multiunit operators.

Gray Cat Unleashed Episode 14: Foodservice

Jan 27, 2025
 

In the convenience store marketplace, margins continue to tighten on core products such as candy, snacks, and tobacco. Forward-thinking operators are attempting to stem the tide by introducing foodservice into their stores.

The good thing is that most of our facilities provide plenty of customer traffic and space within the store to enable modifications for introducing a foodservice operation.

If you manage this process correctly, you will enjoy the benefits of high-margin products that address a growing customer need of improved foodservice. On the flip side, if you run your foodservice operation like a typical c-store and you will be disappointed with your results.

This course outlines all the components – from operations to equipment to layout to merchandising – to successfully launch a winning foodservice program.

John Matthews, President & CEO, Gray Cat Enterprises, Inc.

John Matthews is the Founder and President of Gray Cat Enterprises, Inc. a Raleigh, NC-based management consulting company. Gray Cat specializes in strategic project management and consulting for multi-unit operations; interim executive management; and strategic planning. Mr. Matthews has over 30 years of senior-level executive experience in the retail industry, involving three dynamic multi-unit companies. Mr. Matthews experience includes President of Jimmy John's Gourmet Sandwiches; Vice President of Marketing, Merchandising, Corporate Communications, Facilities and Real Estate for Clark Retail Enterprises/White Hen Pantry; and National Marketing Director at Little Caesar's Pizza! Pizza!