The Gray Cat Blog
A comprehensive collection of blogs designed to assist small business owners and multi-unit operators.
One of the most-asked questions I hear from store owners is “What sales volume does my store need in order to make money?” While it would be convenient to rattle off a sales figure off the top of my h...
In today’s competitive economy, the fight is on for convenience store customers. While some tried-and-true c-store product categories have taken a hit in the past few years, one has continued to grow:...
Joining and becoming active in your local chamber of commerce is an excellent way to increase your store’s visibility within your local business area. In addition to meeting a number of key local busi...
The conversation usually starts like this:
“So, do you know your customer?”
“Of course, I know my customers, most by name”
“Great, let’s communicate to them that you have a sale this weekend”
“[cr...
“It’s not what you know, it’s who you know”.
This adage held true in your first job search and still holds true today in business. Building and fostering long-term business relationships not only ena...
Ah, the glamour of business travel.
The security lines, the $14 airport beers, the ongoing game of “how much can I stuff in an overhead bin”, all for the privilege of boarding a bus with wings. Well,...
Like every other team, though, we were challenged with raising funds to help offset the team expenses for equipment, uniforms and the like. Most teams seemed to sell candy bars or other simple items l...
I admit I like technology. I was one of the first adopters to laptops, mobile phones and social media. I remember joining LinkedIn when it had 2 million users – not the 700+ million like it does today...
“… And then one day you find, ten years have got behind you. No one told you when to run, you missed the starting gun… ” – Gilmour, Mason, Waters, Wright
What is the quickest way to reduce stress and...
You may think about your business 24/7, but chances are your customers do not. Hard to believe, right?
I am a big believer that the successful businessperson is always considering how they can “conne...
Imagine a business world where resources were plentiful and industry expertise could be available at every juncture. Where decisions could be made that dovetailed alignment in support of your strategi...
Customers who may have patronized your new store when it first opened may now be looking past it due to familiarity of surroundings. Savvy retailers need to shake it up a bit on occasion to continue t...
