The Gray Cat Blog
A comprehensive collection of blogs designed to assist small business owners and multi-unit operators.
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Effective leadership involves a myriad of skillsets that when properly combined and executed creates a dynamic leader that can take their teams to levels never thought possible. It involves...
Fire. Aim. Ready.
Is this your corporate communications strategy?
The art of corporate communications stems around the strategic management of information within an organization and its...
Most people that know me know that I like to get involved in the details and one area that I really like to dissect is a profit & loss (P&L) statement. In my opinion, this is where...
One of the questions I ask audiences when I deliver presentations on retail marketing is “How many did a grand opening celebration for your store?” I am generally amazed that...
One of the greatest benefits of being a sole proprietor is that I can wield tremendous influence over my schedule and thus, add balance to my life. Gone are the days of “punching a...
As more and more consumers are craving healthier, locally sourced, and convenient foodservice options, convenience stores are in a race against time to capture this demographic or run the risk of...
Excited to celebrate Gray Cat's 19th year!
John Matthews is the president and CEO of Gray Cat Enterprises and is responsible for the management of all consulting activities for the firm,...
Every retail operator starts with that first, single store. They hone their operational skills; develop a “how-to-go-to-market” strategy; and hopefully find success for years to...
I remember my first interview with a convenience store chain.
I had just spent 9 fast-paced years with Little Caesars Pizza as the National Marketing Director – we went from 1,300...
Below is an excerpt of a recent interview discusses the importance of connecting with the customer:
Q: Why are brands so important?
Matthews: Brands identify and establish an emotional...
Employee peer recognition is often more influential among your workers than achieving actual prizes or monetary rewards. Developing ongoing peer recognition programs will keep your employees...
